Pre-Sale Service
Make clearly your requirement for the drilling rig, such as drilling depth and diameter, and the formation underground. As we know, drilling is a risky work, we might meet different problems during drilling because of different underground layer. No one drilling rig can deal with diverse formation. all different type drilling rig has its limit. So we will give you best suggestion accordingly. Drilling rig is machinery that never purchased by specifiction. Normally, the capacity in specification is just for reference, such as if it marks 100m depth at most, only in ideal case could it reach to 100m. This will be a big problem if you have no idea about drilling. And we always guide our customer in a right way, not only sell machine, just make sure our customer can use our drilling rig properly.
On-Sale Service
Once we confirm which type to buy, we would adivce some extra configuration, such as trailer, electric starter for engine, more spare parts, more drilling bits. All these will add extra cost, however, it is a must. Normally, the marked price is only for basic configuration, not full included. So don't be attracted by those marked low price.
Provide adivce for shipping issue if you have no experience. Sometimes, shipping is a problem if your city is too far aways from the sea port. In this way, You had better ask some customs agent to make all the importing process clealy, then continue the purchase.
After-Sale Service
We never only sell machine withour after sales, it is very very important. This part takes us much time, so never buy the lowest price rigs, withour profit, how could then provide you after sales service, even send you some free parts.
All the machinery will go wrong becasue of many effects, such as error operation, no maintaince, parts wear out, unexpected problems during drilling. All these will bring your some troubles. if you have no drilling experience, it will be tough for you to deal with everything, then our service will be very important. With our professional guide, we would help you to keep the drilling rig in good condition and help you run the drilling business smoothly. What is more, free parts will be sent if the it is caused by our mistake. Normally, spare parts bag is included in the drilling rig unit.
In a word, we will be always here to provide you service all the time.